Grifols - Biomat USA Jacksonville - Jacksonville, FL - Reviews, Appointment & Contact (2024)

Jennifer Gray

I’m a nurse and I wanted to start donating plasma so I knew what to tell my patients to expect. Money is tight and times are hard, retired ppl on fixed incomes use this compensation to help make ends meet.

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David Worsham

So now this place instead of closing early just tells you that your levels are too low to donate so that you have to leave of the four times I’ve donated last I’ve been deferred 3 and even the last one the lady said my levels rebounded so quickly it made no sense how I was So low in the first place. This will be my last time coming and I suggest anyone else choose a different location as to not waste your time I’ve been coming here for about 2 years and this is the final straw now that they’ve done this.

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Florida Boy

This place just needs to be shut down & send the employees they have to another facility. There are never enough workers here. Everytime I come here I’m here for hours. Here now & have been here for over 2 hours & I still haven’t been called on the table to donate. Money is not worth this. This building is a disgrace compared to the other centers I’ve been to. Definitely my last time at this destination.

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Jordy Strickland

this was my first time ever donating so i thought i’d be there all day but i was in and out in less than three hours which was nice! the security guard greeted me and was very friendly and helped me get started with registration (i didn’t catch his name tho :/) I also really enjoyed Sandy, she did my physical and screening process. she was very personable and we had a lovely lil chat. also shout out to melissa for sticking me in two seconds flat and making the worst part relatively painless for me 🙂 shes clearly the stickin queen around there cuz ppl kept requesting her help compensation was on my prepaid card within five minutes. i’ll be back but ima bring a blanket next time cuz i was a whole popsicle by the time i was done lol

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Ed Mck

Working outside the past few months can dehydrate yourself as you need more than you can drink. It least drink some milk if your thirsty as only water doesn’t help you quickly enough.

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Bo Shuck

Sat in the chair for 45 minutes before walking out. Staff seems unprofessional and more concerned with laughing and joking than helping customers. Never coming back.

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Janeia Brown

The Staff are friendly for the most part but they never have enough people helping out in the front, which makes the process more longer. I always see bosses just walking around, not doing much when there be a long line in the front.

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Elizabeth Chapman

My experience since the first time I walked in was amazing. My first interaction was with Jared. He explain everything about me giving a sample and what to expect. The second time I came in I was discouraged and I even was told by the representative that she would go get someone and never did. That is when Mary had came to me and assisted me. If it wasn’t for Mary and Jared then I would have went somewhere else. I am appreciative for their customer service. I will be returning.

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Mike Daleiden

I was turned down from donating because my phone can’t use their app when there was a perfectly functioning kiosk available. They have no problem casting away long term donors. Too many problems with this place. I’m not sure who is running this location now, but if they are trying to make themselves and their donor center look like fools, mission accomplished!

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Veronica Martin

Donating really helps so much making ends meet. I feel blessed to be able to donate. I love Kiki, Bobby, Aura and Mary, I love the others too but those are the ones that came to mind. Thank you all for making donating easier .

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