FAQs
The retailer you're shopping with might be having server issues or technical difficulties. In this case, it's best to wait and try again, or contact them if you're having issues. Lack of funds. If your Visa gift card has insufficient funds to cover the transaction, it will be declined.
Are reloadable Visa cards worth it? ›
Prepaid cards can be a useful tool, but the fees involved can make them much more expensive than a traditional bank account. Even if you don't have a rock-solid credit history, you have some alternatives if you're currently unbanked.
Why is my Serve Visa card being declined? ›
Be sure that the Available Funds on your Serve temporary card are sufficient to cover the cost of the bill plus any anticipated gratuity. If the Serve temporary card is declined, ask the Merchant to obtain an authorization for an amount equal to or less than the Available Funds.
How do reloadable prepaid Visa cards work? ›
A prepaid card is not linked to a checking account. Instead, it is pre-loaded with a balance of funds. Then each purchase you make is deducted from that balance. In most cases, you can't spend more money than you have already loaded onto your prepaid card.
Why does my Visa card keep getting declined? ›
Some common reasons that your credit card might get declined include having the card's credit limit maxed out, accidentally triggering the card's fraud protections and even entering incorrect payment information on a website.
Why does my card get declined even though I have money? ›
There are several reasons why a debit card may be declined even if you have money in your account. Common reasons include travel and reaching your daily purchase limit. Stay on top of your cards and consider using budgeting apps to help avoid debit card denial.
Which reloadable card is best? ›
- Best for credit card-like perks: Bluebird by American Express.
- Best for online security: MOVO Digital Cash Card.
- Best for family money management: FamZoo Prepaid Card.
- Best for Walmart shoppers: Walmart MoneyCard.
- Best for giving back: ONE VIP Visa Prepaid Card.
- Best for Paypal users: PayPal Prepaid Mastercard.
What is the main con of using a prepaid card? ›
Disadvantages of prepaid debit cards
They don't help you build credit: Although pre-paid debit cards are an easy way to help you manage your money, they don't help you build credit. If used effectively, credit cards are a better option, but may be difficult if you have a low credit score.
Is a reloadable card the same as a prepaid card? ›
This type of card is sometimes called a General Purpose Reloadable Card, or GPR Card. Some cards start out as non-reloadable, but can be reloaded once you complete a registration process. Some prepaid cards are “non-reloadable,” meaning you can't add more money to them.
Why are prepaid cards not accepted? ›
Prepaid cards can be declined because you don't have sufficient funds in your account, the card hasn't been activated, the merchant doesn't accept the network's cards, or you have exceeded your spending limits. Any information you provide to the merchant must also match what's on file with the prepaid card issuer.
The most common reasons are that the card hasn't been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card's balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.
Why is my Visa card not working when I have money? ›
Besides fund insufficiency, here are some of the most common issues behind a card decline: There was a manual error. You've reached your daily purchase limit. Your debit card expired or is inactive.
How much money can you put on a reloadable prepaid card? ›
Some prepaid debit cards let you load up to $15,000 onto your card, while others may have a lower maximum amount.
Do you have to register a reloadable Visa card? ›
If you don't go online or call your card provider, or if your provider does not automatically activate your card for you, you will not be able to use your card. In most cases, once you successfully register your card, you will be able to use all of the card's features.
Do you need a bank account for a reloadable Visa card? ›
Visa Prepaid Cards. Easy to use and reloadable, Visa Prepaid cards go everywhere you do. No credit check or bank account needed.
Why can't i use my prepaid Visa? ›
Here are the most common: Order billing information doesn't match the information on your card account. You don't have enough money in your account to cover the purchase, shipping, and taxes. Your card has been flagged for suspicious activity, has a freeze on the account, or is subject to a security review.
How do I unblock my Visa prepaid card? ›
You can lock and unlock your Prepaid Card at any time by logging in to your My Card Manager app or website, selecting Manage Card, then selecting “Lock my Card.” You can also call Customer Support any time at 855-657-8588 for a Global Prepaid Card or 866-760-3156 for a Visa Prepaid Card.
What are the restrictions on a prepaid Visa card? ›
You may only use the Card when there is a balance available on the Card and only up to the amount left on the Card and any transaction fee due. All use at an ATM or for purchases will be deducted from your Card, including any transaction fees. Any transaction made that exceeds the available balance will be declined.